Shipping policy

1. Order Preparation

• All confirmed orders are processed and prepared for shipping within 1 (one) business day after payment confirmation.

• Orders placed late in the day or on weekends/holidays will be processed the next business day.

2. Shipping Methods

• We work with trusted shipping partners to ensure your order arrives quickly and safely.

• The available shipping method will be displayed at the time of checkout, depending on the order's destination.

3. Delivery Times

• Delivery times vary depending on the customer's location and the shipping service selected.

• The customer receives a tracking code and a package ready for dispatch.

• Although delivery times are estimated by the shipping companies, we are not responsible for delays due to external factors (weather, customs, strikes, etc.).

4. Shipping Costs

• Shipping costs are calculated automatically at checkout, based on the order's weight, size, and destination.

• Free shipping promotions may be offered periodically and are exclusively indicated on the website.

5. Shipping Address

• The customer is responsible for providing accurate shipping information.

• If the order is not delivered due to incorrect information, reshipment will be subject to a new shipping charge.

6. Unreceived Recommendations

• If the order is not received within the estimated timeframe, the customer should contact us via email at [vadomixstore@gmail.com] so we can check with the shipping company.

• After investigation, measures may be taken, such as reshipment or refund, as applicable.

7. Contact

For any questions about shipping, you can contact us at:

vadomixstore@gmail.com